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We are a dedicated Celiac Friendly Gluten Free Bakery.
We also offer a wide selection of Dairy Free, Nut Free and Vegan options.

OPEN WED-SUN 10AM • 6PM
🎄 SEE CHRISTMAS HOURS LISTED BELOW 🎄

3385 Cambie Street,
Vancouver BC
(Cambie and 18th)

Customer Questions Email
604 • 873 • 9993

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FAQ

COVID

  • Masks are recommended for those not fully vaccinated while visiting the bakery but are now optional
  • We are limiting the number of guests to a maximum of 3 small groups while practicing social distancing
  • We provide hand sanitizer to use before and/or after your visit to our bakery
  • We will continue to sanitize all surfaces regularly and staff will continue to wear masks until such time as this pandemic is over

🎄 Christmas Ordering 🎄

CLOSED for Christmas Holidays:
SUN DEC 25th to TUES DEC 27th
SUN JAN 1st to TUES JAN 10th (annual staff holiday)

Other than the noted above closed days, we will be open our regular business hours OPEN WED-SUN 10AM • 6PM (closed Mondays and Tuesdays)

YES, we will be taking orders for WED DEC 21st to SAT DEC 24th until the cut off: SUN DEC 11th 5PM
*unless we reach maximum capacity sooner

Please call the bakery during our business hours WED-SUN 10AM • 6PM and ask to place an order, we will accommodate if possible.

OR stop by the bakery as a walk-in customer as we will be continuously restocking our shelves as best we can to provide product for all of those whom have missed placing an order in advance.

We will have the Christmas items available to order online starting SAT NOV 12th. You can also just call us during our business hours to place your order

No prepayment is required, feel free to pay in person when picking up your order allowing you to add additional items when visiting the bakery but you will have to wait in the walk- in customer line up.

If you want to skip the walk-in customer line then pay online or over the phone. In your order confirmation email we will send you the details on how to pick up your pre-paid order. Pick up times for this service are between 12 NOON to 5PM Wed to Sunday in the time slot you have chosen.

*if you have placed an order but not pre-paid you do have to wait in the walk-in customer line up.

Sorry but no delivery SAT DEC 17th to SAT DEC 24th

You can pre pay for your order allowing you to skip the walk-in customer line (see above)

OR pre pay and have a courier/uber pick up your order. Please tell the courier/uber to call the number we have posted on our outside table, we will also need to confirm your name and phone number before handing off the order to the driver.

Ordering

Shop by category or dietary restriction in our online store. Or call in an order between 12 NOON and 6PM Wednesday to Sunday. Online and phone orders require 72 hours notice. Can't wait, come into our bakery OPEN WED-SUN 10AM • 6PM.

Not all items listed as "Sold Out" are actually sold out. Some are "Out of Season" and some are "Not sold online" and only available if you come into the bakery. And some items are truly sold out. Be sure to check the product page to see if an item is "Out of Season", "Not sold online" or sold out. If you have any questions contact us.

Walk-ins are welcome, we’d love to see you!! No pre-ordering is required. Stop by during our business hours and we can help you with your decision and any of your dietary needs.

If you have something specific you’d like to purchase (ie. cinnamon danish) we do recommend you pre order (place on hold) as we do tend to sell out of certain items, then you can add other items to your order when in the bakery.

Sometimes some of the sizes or flavours for an item are prone to sell out quickly. This is why we can not guarantee it will be available for online purchases. If you want to purchase this item, please come into the bakery!

No prepayment is required, feel free to pay in person when picking up your order allowing you to add additional items when visiting the bakery.

We do our best to complete all orders that are placed. However, sometimes an item in your cart is not available at the time we fill your order. We will follow up with you if there are any issues with your order.

PICKUP ORDERS: We will email you when your order is confirmed and ready for Pickup.

DELIVERY ORDERS: Our team will follow up with you to set up a delivery time and payment for Delivery.

Pay at Pickup: Any unpaid orders not picked up at closing will not be held to the following day unless arranged by you.

Pay Online:Due to our limited space any pre paid orders will be held for 24 hrs only then will be donated to the Food Bank with no store credit given.

If we are able to sell the product at no extra cost to us, store credit will be given.

Payment

Pay at pickup is the best payment option for pickup orders. You can add items to your order when you Pickup at the store!! Due to new credit card fees, we accept Visa & Mastercard but we encourage you to pay with cash or debit.

Skip the line when you pay online. In your order confirmation email will send you a phone number to call and skip the line when you arrive at the bakery. Pick up times for this service are between 12 NOON to 5PM Wed to Sunday

** When you arrive at the bakery, call the phone number posted on our outside table and we'll bring your order out to you.

Pickup & Delivery

Online order pickup hours are WED-SUN 12 NOON to 5PM
3385 Cambie Street, Vancouver BC
(Cambie and 18th)
*If you require a pick up time before 12 noon please contact the bakery to arrange.

For an additional $15-$40 courier fee (depending on location) we offer selective deliveries to the Greater Vancouver Area (WED-FRI only). If your location and products* are eligible for delivery, our team will follow up with you to set up a delivery time and payment for Delivery. The delivery date must be a minimum of 3 days after an online order is placed.

*Not available for delivery Some products are perishable if not kept refrigerated so they are not available for delivery. If you want a product that is marked as “Not available for delivery”, order it for pickup or come into our shop! Delivery orders that have “Not available for delivery” items will be cancelled.

Hours

OPEN WED-SUN 10AM • 6PM
Pickup hours are WED-SUN 12NOON to 5PM
*Hours subject to change on holidays and Christmas break*

Product Care

Cakes & Cupcakes: Keep refrigerated and enjoy within 3 days, or freeze in airtight container for up to 4 weeks (cannot be frozen: Mango mousse with raspberry, Campfire cupcake/cake, Vanilla raspberry cupcake/cake)

Tea Cakes:(Lemon Loaf, Banana Loaf, and Orange Almond Cake) Keep refrigerated and enjoy within 3 days, or freeze up to 6 weeks in airtight container

Tarts:
Keep refrigerated and enjoy within 3 days, we don't recommend freezing tarts

Pastries:
Keep refrigerated for up to 1 week or freeze up to 1 month

Croissants: Best kept refrigerated then reheat fully in the oven to make crispy and flakey again (heating in the microwave will work but they will be more chewy and less flakey)

Cookies & Bars:
Keep refrigerated and enjoy within 3 days, or freeze up to 6 weeks in airtight container

BREAD:
Our breads are best sliced or unsliced at room temperature for 3-4 days or sliced and frozen for up to 2 months.
Frozen Sliced Bread: From the freezer just toast up the slices to your preference or if you just want soft bread microwave slices for 30-45 seconds on HIGH until steaming hot, set aside till cool for 2 minutes and VIOLA it's like having a freshly baked piece of bread, soft and chewy!
Finding your bread a bit crumbly? the above trick of either toasting or heating on HIGH in the microwave will resolve that problem!!!

Baguettes:
Room temperature and enjoy in 2 days. Reheat in a 325F oven for 10 minutes and it's like a freshly baked baguette!

All Purpose Flour,
Pancake Mix & Pastry Flour Blends: Shelf life is at least 6-10 months

Ingredients

YES! it’s all GLUTEN FREE! We are a dedicated Celiac Friendly Gluten Free Bakery. We also offer a wide selection of Dairy Free, Egg Free and Vegan options. You can view more about what goes into our products on the ingredients page.We also have details about potential allergens and what our products are free off in each product description. If you have any extra questions please contact us.

On our home page, we have a category called Dairy Free which lists all our dairy free products. You can also sort each product category by dietary restriction, for example, dairy free, or nut free.

You can sort every category by dietary restriction, for example, dairy free, or nut free. Use the checkboxes on the left hand side of the screen to filter the products you can eat.

You can also email us with your list of dietary restrictions and we’ll help you out.

Unfortunately, we are not a nut free facility. We do use nuts in our facility and therefore cannot guarantee there will be no cross contamination.

We are sorry but we do not make anything that is suitable for diabetics. We do not use any artificial or substitute sweeteners. We use regular white or brown sugar. Our baking style is to reduce the amount of sugar in all recipes while still maintaining the flavor, texture and look of the product.

Yes we do. Gluten free baking does require the usage of Xanthan Gum in all products as it mimics what gluten accomplishes in regular baking . Our Xanthan Gum is manufactured by fermentation of carbohydrates containing raw materials like corn sugar (glucose), sugar beet or sugar cane. The xanthan gum we use is allergen-free and produced from non-genetically modified organisms. The amount of xanthan gum used is very minimal, about 1% of the weight of flour used.

We only use a non- GMO organic yellow corn flour in the following items: Sour dough bread and buns, Baguette, Honey seed loaf, Quinoa loaf, Challah bread, Burger and hot dog buns, Chia flax loaf (contains cornmeal), and crostini (crackers). We do use some glucose syrup that is corn sugar in the following items: Florentine bar, Cranberry Pecan tart, Chocolate caramel silk torte and the Mocha profiterole. We also do use Xanthan gum that is made from either corn sugar, sugar beet or sugar cane.

General FAQ

Sorry but we are currently not accepting any more wholesale clients

You can read our return policy here


*Prices subject to change without notice